New Marvis Capabilities Optimize Juniper AI Care Services
In today's digital age, as applications, services, and content continue to drive network traffic and data volumes to unprecedented levels, ensuring uninterrupted information flow has become a critical priority for all organizations. The network is not only an enterprise's infrastructure but also a strategic asset. This means that ensuring a robust network operations experience is crucial to business success.
Juniper Networks is leading the AI-native revolution with Mist, the industry's first AI-native networking platform, helping customers continuously deliver exceptional user experiences. With the launch of new Marvis AI engine capabilities, Juniper Networks AI Care service has undergone significant upgrades, leading the industry with enhanced solutions that redefine network management, security, and support.
Enhance your AI-native experience with Juniper AI Care
Juniper AI Care demonstrates our relentless commitment to innovation and excellence, aiming to create deeper business value for customers. By combining the deep experience of Juniper's technical experts with the analytical data of Marvis AI, this unique service system helps customers maximize their return on investment throughout the entire network lifecycle.
Juniper Networks offers a comprehensive range of services, from design reviews and go-live assistance to best practices, proactive health checks, and ongoing optimization guidance, to help you maintain efficient network operations. These services are tailored for Juniper Networks wireless access, wired access, and SD-WAN portfolios, ensuring your network is continuously optimized and future-proofed.
Improving service experience with Marvis
Juniper Networks AI Care leverages the core strengths of the Marvis AI Engine and Marvis AI Assistant. Together, they set the industry standard for automated, proactive network management and troubleshooting with AI-native networking at a new scale and precision. By collecting pre- and post-connectivity data from across the IT infrastructure, Marvis AI now delivers enhanced site- and enterprise-wide visibility based on customized service-level expectations (SLEs) for network services and applications tailored to the organization's needs.
Marvis Minis, now available for download, provides AI Care technicians with a comprehensive suite of enhanced, non-intrusive troubleshooting tools. By simulating user connections, Marvis Minis proactively verifies network and application experiences, enabling proactive problem identification and resolution before user impact. Marvis operations provide deep insights and actionable insights, delivering superior operational efficiency and user experience for enterprises.
Furthermore, the new Marvis client can accurately identify the root cause of individual user issues, significantly improving performance compared to the previous version. The combined power of AI Care and Marvis AI significantly reduces customer network downtime, improves the user experience, and enhances network reliability.
AI Transformation Journey
Juniper Networks' mission is to make every connection valuable by delivering an exceptional, secure, and sustainable user experience. Based on continuous learning from thousands of customer networks, our AI tools not only identify issues in near real time but also autonomously predict and proactively mitigate potential failures.
Our collaborative innovation journey with you is centered around three core elements: collaboration, insight, and action. We're here for you at every stage of your AI transformation journey—helping you evolve your network operations and support experience from reactive response to proactive prevention, intelligent prediction, and precise action.